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We are constantly looking for ambitious talents to join our Easy Bankers team. Check out our open positions!

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Customer Relations Manager Open positions - show more

Banking Operations

We invite you to:

  • Provide orchestration and operational support for existing clients;
  • Create and nourish strong customer relations to ensure outstanding customer satisfaction;
  • Manage customers expectations and take ownership of the reported issues;
  • Ensure proactive customer management approach to generate revenue through sales with existing clients;
  • Track industry trends and best practices, identify revenue potentials;
  • Drive towards a culture of continuous improvement and innovation, ensuring a client-focused, target-driven approach at all times;
  • Ensure performance excellence results through KPIs and other metrics.

We expect you to have:

  • A degree in a relevant field (business administration, marketing, economics or similar). Internationally ranked university would be an advantage.
  • A minimum of 3 years’ experience in B2B sector with a focus on sales, consulting or product/business development (international experience would be an advantage);
  • Passion to work with the most advanced international companies, plus a sense of understanding of the online business industry (including high risk and complex structure companies), payment and transaction trends;
  • Excellent written and verbal communication skills (in English and Lithuanian; Russian would be a strong advantage);
  • Strong inter-personal and inter-cultural communication, problem solving  and client-facing skills;
  • Hard working, systematic and consistent personality; ability to work well under pressure and meet deadlines;
  • Innovative approach to sales, customer management issues.

We offer:

  • Work with dynamic international clients;
  • A challenging job and professional growth with pro-team;
  • Opportunities to make a major contribution to a steadily growing business;
  • Salary ranges from 2100 to 2400 EUR gross/month;
  • Private health insurance;
  • Flexible work arrangements;
  • A centrally located office in Vilnius central business district.

Your application and sending CV including your personal data will be considered as your permission to manage your personal data what we will perform only for recruitment purposes with the strictest confidentiality.


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