desktop logo tablet logo mobile logo
  • Products
    • Accounts menu-accounts
    • Payments menu-payments
    • Accept Payments menu-accept
    • Cards menu-cards
    • Banking as a Service menu-baas
    • Developers menu-developers
    • Pricing menu-news[1]
  • Company
    • About Us menu-about[1]
    • News menu-news[1]
    • Careers menu-careers[1]
  • Solutions
    • Marketplaces menu-about[1]
    • Platforms services1-1
    • iGaming 4_place
    • eCommerce serrvices_1-2
  • Support
  • Referrals
  • Sign in
  • Open account
    • EN
    • LT
  • Sign in
  • Open account
    • EN
    • LT

Legal documents

General Terms And Conditions

Download download-pdf

Online Payment Acceptance Agreement

Download download-pdf

Online Payment Acceptance Terms of Use

Download download-pdf

Payment Services Terms And Conditions

Download download-pdf

API Terms of Use

Download download-pdf

Agreement For IBAN Account

Download download-pdf

Agreement For IBAN Account (Accumulative Account)

Download download-pdf

Agreement For Online Banking

Download download-pdf

Agreement For Segregated Account

Download download-pdf

VISA Payment Card Terms and Conditions

Download download-pdf

List of Prohibited Jurisdictions and Class of Trade

Download download-pdf

Guidelines for Onboarding/KYC Process &
Required Documents

Download download-pdf

Customer Rights When Making Payments In Europe

View Now download-pdf

The Fraud Memo

Download download-pdf

ISO/IEC 27001 certificate

View Now

Archive

View now

ConnectPay operates under ConnectPay UAB, a company registered in Lithuania (a European Union member state) with company code 304696889 and with a registered address at Algirdo str. 38, Vilnius, Lithuania. ConnectPay UAB is an Electronic Money Institution (EMI license No. 24) authorized and regulated by the Central Bank of Lithuania (CBoL). CBoL is subject to the regulation of the European Central Bank.

© ConnectPay 2023. All rights reserved.

General inquiries:

info@connectpay.com

Customer Support:

support@connectpay.com

+370 666 44600

+356 279 22875

  • Company
  • Support
  • API
  • Careers
  • Online Banking
  • Legal Documents
  • Privacy Policy
  • How to Complain
  • Security
  • Report Wrongdoing
manage cookies
We use cookies on our website to give you the most relevant experience. By clicking “Accept”, you consent to the use of ALL the cookies. However you may visit Cookie Settings to provide a controlled consent. For more information please refer to our Privacy Policy.

Manage CookiesACCEPT
Manage your consent here

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Strictly necessary cookies
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
_GRECAPTCHA6 monthsThis cookie is set by Google reCAPTCHA, which protects our site against spam enquiries on contact forms
AEC6 monthsEnsure that requests within a browsing session are made by the user, and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without that user's knowledge.
cli_user_preference1 YearThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data
viewed_cookie_policy11 monthsTo store whether or not the user has consented to the use of cookies. It does not store any personal data.
cookielawinfo-checkbox-necessary11 monthsTo store user consent for the cookies in the category “strictly necessary”.
cookielawinfo-checkbox-non-necessary11 monthsTo store user consent for the cookies in the non-necessary categories.
PHPSESSIDExpires When the browsing session ends.To store and identify a users’ unique session ID for the purpose of managing user sessions on the website. The cookie is a session cookie and is deleted when all the browser windows are closed.
connectpay.com-cookies-infoWhen the browsing session ends.To check whether a user accepts cookie Policy or not.
cookielawinfo-checkbox-others11 monthsTo store the user consent for the cookies in the category “Other”.
CookieLawInfoConsent1 year"Records the default button state of the corresponding category along with the status of CCPA. It works only in coordination with the primary cookie, viewed_cookie_policy.contain values of both viewed_cookie_policy and cookielawinfo-checkbox-necessary/cookielawinfo-checkbox-non-necessary along with CCPA values."
cookielawinfo-checkbox-advertisement11 monthsTo record the user consent for the cookies in the category “Advertisement”.
cookielawinfo-checkbox-functional11 monthsTo record the user consent for the cookies in the category “Functional”.
cookielawinfo-checkbox-performance11 monthsTo store the user consent for the cookies in the category “Performance”.
cookielawinfo-checkbox-analytics11 monthsTo store the user consent for the cookies in thecategory “Analytics”.
Functionality cookies
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
CookieDurationDescription
wp-wpml_current_languageSessionThis cookie is used to store the language used by the user.
Analytical cookies
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
CookieDurationDescription
__Secure-1PSIDCCCookie required to use website options and services
_ga_EJ9YFR5BRB1 Year 1 MonthUsed to distinguish users.
_gat_gtag_UA_121817289_21 yearTo store a unique user ID.
_gat_UA-145907203-31 yearTo throttle the request rate to limit the collection of data on high traffic sites
_gcl_au3 monthsto store and track conversions
NIDSessionTo display personalized advertisements on Google sites, based on recent searches and previous interactions.
OTZ1 monthTo help customize ads on Google properties, like Google Search.
_fbp / _fbc3 monthsTo store and track visits across websites.
_ga2 YearsUsed to distinguish users.
_gat1 dayTo throttle the request rate to limit the collection of data on high traffic sites.
_gat_gtag_UA_145907203_11 minuteTo store a unique user ID.
_gid24 hoursTo store information of how visitors use a website and helps in creating an analytics report of how well the website is performing. The data collected includes number of visitors, and where those visitors have originated from.
SAPISID2 yearsTo collect user information for videos hosted by YouTube. An embedded YouTube-video collects visitor information and adjusted preferred settings. Google’s tag management system uses this cookie to measure and improve the customer experience.
APISID10 yearTo measure the number and behavior of Google Maps users.
HSID1 day or maximum of 2 yearsCookies called ‘SID’ and ‘HSID’ contain digitally signed and encrypted records of a user’s Google Account ID and most recent sign-in time. The combination of these cookies allows Google to block many types of attack, such as attempts to steal the content of forms that a Customer completes on web pages.
SID2 yearsTo authenticate users, prevent fraudulent use of sign-in credentials, and protect user data from unauthorized parties. For example, cookies called ‘SID’ and ‘HSID’ contain digitally signed and encrypted records of a user’s Google Account ID and most recent sign-in time.
SIDCC2 yearsTo protect a user’s data from unauthorized access.
SSID2 yearsTo collect user information for videos hosted by YouTube.
SEARCH_SAMESITE182 daysTo prevent the browser from sending this cookie along with cross-site requests.
1P_JAR1 monthTo display personalized advertisements on Google sites, based on recent searches and previous interactions.
Performance cookies
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Marketing cookies
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
CookieDurationDescription
__Secure-1PAPISIDTargeting cookie. Used by for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising. ('www.Google.com')
__Secure-1PSIDUsed by for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising
frTo deliver, measure and improve the relevancy of ads.
fr3 monthsTo deliver, measure and improve the relevancy of ads.
test_cookie1 dayTo determine if the users’ browser supports cookies.
IDE,DSID2 yearsOne of the main advertising cookies on non-Google sites is named ‘IDE’ and is stored in browsers under the domain doubleclick.net. Another is stored in google.com and is called ‘ANID’.
__Secure-3PAPISID, __Secure-3PSID, __Secure-3PSIDCC2 yearsBuilds a profile of website visitor interests to show relevant and personalized ads through retargeting.
cb_anonymous_id1 yearsAdRoll user related.
cb_user_id1 yearsAdRoll user related.
cb_group_id1 yearsAdRoll user related.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
Save & Accept