Areas of responsibilities:

• People training and professional development;
• HR Policy and internal rules;
• Employee motivation, rewards, benefits, and retention;
• Engagement and employee initiatives;
• Coaching and team building;
• Culture;
• Internal communication.

We invite you to:

• Design strategy in consultation with the Senior Management, create guidelines and internal rules for the topics identified above, in a way that is suitable to scale up and grow the organisation;
• Help senior management in growing leaders within the teams, advise and give guidelines to C-level and Directors on team management practices;
• Look for and identify People management related technology solutions;
• Think of and implement the most efficient ways of HR resource management;
• Communicate changes to the team;
• Be a strategic thinker with the ability to clearly and concisely articulate complex ideas and unique concepts.

We expect you to have:

• Perfect English – written and spoken;
• University degree;
• Professional practice of at least 5 yrs in the field of people and/or business management in a fast-growing environment is a must;
• Experience in growing organisations, proven track record of large-scale of hiring, and mindset of process scaling;
• Understanding of fraud and financial crime prevention principles during the employee selection process.

An advantage would be:

• Internationally ranked university.

We offer:

• Workation up to 6 months per year;
• Individualised training and professional development sessions;
• Private health insurance, wellbeing package, or 3rd pillar pension fund;
• Monthly salary (gross) from 4000EUR. Specific salary is offered based on agreed timing, work experience, competence, and compliance with other job requirements;
• Flexible work arrangements with additional days off for birthdays and other occasions;
• Dynamic working environment where you are truly appreciated and recognised for your contributions;
• An opportunity to make a major contribution to a fast-growing business;
• Friday breakfasts events, and complete freedom and support to introduce new initiatives;
• A centrally located, pet-friendly office in Vilnius;
• Work completely remote, on-site, or hybrid.

Your application and sending CV including your personal data will be considered as your permission to manage your personal data what we will perform only for recruitment purposes with the strictest confidentiality.

All details related to Data Protection can be found here.

We invite you to:

• Perform new customer on-boarding: verify submitted documents, perform due diligence and risk assessments, research and analyse KYC elements;
• Perform on-going due diligence review of existing customers;
• Identify gaps in customer files and propose remediation solutions;
• Perform transaction monitoring reports for on-going due diligence purposes;
• Identify and ensure constant improvement of On-boarding/Ongoing Due Diligence procedure’s quality, prepare action proposals;
• Identify opportunities for work process automation and best practice application;
• Participate in development of other KYC, on-boarding, and due diligence initiatives and projects;
• Support team colleagues in daily tasks.

We expect you to have:

• A degree in a relevant field (Legal, Finance, Economics, Banking, or similar);
• 2+ years of experience in a Compliance related function, preferably in a financial institution;
• High level of integrity maturity, and ability to handle sensitive and confidential information with discretion;
• Hard working, systematic and consistent personality, ability to work well under pressure and meet deadlines;
• Excellent written and verbal communication skills in English and Lithuanian.

An advantage would be:

• Good knowledge of Lithuanian Law on the Prevention of Money Laundering and Terrorist Financing (experience applying it in practice would be considered as an advantage);

We offer:

• Workation up to 6 months per year;
• Individualised training and professional development sessions;
• Private health insurance, wellbeing package, or 3rd pillar pension fund;
• Monthly salary (gross) from 1700EUR. Specific salary is offered based on agreed timing, work experience, competence, and compliance with other job requirements;
• Flexible work arrangements with additional days off for birthdays and other occasions;
• Dynamic working environment where you are truly appreciated and recognised for your contributions;
• An opportunity to make a major contribution to a fast-growing business;
• Poker nights, Friday breakfasts events, and complete freedom and support to introduce new initiatives;
• A centrally located, pet-friendly office in Vilnius;
• Work completely remote, on-site from, or hybrid.

Your application and sending CV including your personal data will be considered as your permission to manage your personal data what we will perform only for recruitment purposes with the strictest confidentiality.

All details related to Data Protection can be found here.

We invite you to:

• Talk to, get to know and love our clients;
• Focus on VIP client relationships and their portfolio management, other existing client upselling, activation & retention;
• Implement sales and marketing initiatives;
• Analyse the client portfolio data to identify potential upselling opportunities;
• Apply the Company’s quality standards to ensure that customers receive an exceptional experience and level of service;
• Handle customer issues in a timely and accurate manner; immediately resolve operational issues, escalate and report suspicious activities to the MLRO;
• Provide insights and suggestions in order to make client management and upselling of existing customers more effective;
• Actively analyse industry trends and best practices, and identify revenue potentials.

Requirements:

• A minimum of 2 years experience in Account Management or Customer Support;
• An understanding of the online business and/or payments industry;
• Excellent analytical, planning, and organizational skills with a high degree of initiative;
• Hard working, systematic, and consistent personality;
• Eagerness to learn new things and technologies;
• Strong written and verbal communication skills in English.

An advantage would be:

• International experience in a top blue-chip gaming/gambling or financial services company.

We offer:

• Workation up to 6 months per year;
• Individualised training and professional development sessions;
• Private health insurance, wellbeing package, or 3rd pillar pension fund;
• Monthly salary (gross) from 1700EUR. Specific salary is offered based on agreed timing, work experience, competence, and compliance with other job requirements;
• Flexible work arrangements with additional days off for birthdays and other occasions;
• Dynamic working environment where you are truly appreciated and recognised for your contributions;
• An opportunity to make a major contribution to a fast-growing business;
• Poker nights, Friday breakfasts events, and complete freedom and support to introduce new initiatives;
• A centrally located, pet-friendly office in Vilnius;
• Work completely remote, on-site from, or hybrid.

Your application and sending CV including your personal data will be considered as your permission to manage your personal data what we will perform only for recruitment purposes with the strictest confidentiality.

All details related to Data Protection can be found here.

We invite you to:

• Solve customer issues and requests;
• Perform daily customer service operations;
• Apply Company’s quality standards to ensure exceptional customer experience and high satisfaction;
• Ensure performed operations are compliant with the internal procedures and rules;
• Immediately resolve operational issues, escalate and report suspicious activities;
• Ensure correct data input while performing defined operations;
• Provide insights and suggestions to make customer service operations more effective;
• Actively engage with the ongoing development of the team.

We expect you to:

• Passion to work with the most advanced international companies;
• Excellent written and verbal communication skills in English;
• Strong inter-personal and inter-cultural communication, problem solving and client-facing skills;
• Hard working, systematic and consistent personality;
• Ability to work well under pressure and meet deadlines;
• Innovative approach to customer management issues.

An advantage would be:

• International experience in a top blue-chip gaming/gambling or financial services company;
• a sense of understanding of the online business industry (including high risk and complex structure companies), payment and transaction trends;
• Extra language knowledge.

We offer:

• Workation up to 6 months per year;
• Individualised training and professional development sessions;
• Private health insurance, wellbeing package, or 3rd pillar pension fund;
• Monthly salary (gross) from 1500EUR. Specific salary is offered based on agreed timing, work experience, competence, and compliance with other job requirements;
• Flexible work arrangements with additional days off for birthdays and other occasions;
• Dynamic working environment where you are truly appreciated and recognised for your contributions;
• An opportunity to make a major contribution to a fast-growing business;
• Friday breakfasts events, and complete freedom and support to introduce new initiatives;
• A centrally located, pet-friendly office in Vilnius;
• Work completely remote, on-site, or hybrid.

Your application and sending CV including your personal data will be considered as your permission to manage your personal data what we will perform only for recruitment purposes with the strictest confidentiality.

All details related to Data Protection can be found here.